Refund policy
We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.
To start a return, contact us at: lukicmate049@gmail.com
If your return is accepted, we will send you instructions on how and where to send your package.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.
Non-returnable items:
- Gift cards
- Sale items
Customers are responsible for return shipping costs unless the item is defective or incorrect.